Los Telares

Cookies, Legal Notice and Privacy Policy

I. General Information

Los Telares, a trademark of Trujillo Gámez S.L. with registered office in Hermigua El Convento 38820 with contact telephone +34 922 880 781 with CIF B38036935 and registered in the Mercantile Registry of San Sebastián de La Gomera, and with the e-mail address info[at]lostelaresgomera[dot]com.

This Company is currently operating under the following domain names:

apartamentosgomera.com – apartamentosgomera.es – apartamentoslostelares.com – apartmentsgomera.de – apartmentsgomera.co.uk – casadelfinesgomera.com – lostelares.lodgify.com – molinodegofiogomera.com – etnograficolagomera.com – apartmentsgomera.com – lagomera.apartments – lostelaresgomera.com


II. Purpose

The present web site bases its object of business in tourist services, hospitality and horeca, likewise and additionally the object of the web will serve as showcase of promotion, tool of marketing and consultation.

Los Telares may alter at any time and without notice the design, presentation and / or configuration of the Website, as well as some or all of the Contents, and modify the general conditions and / or conditions required to use them.


III. Web Site and Provider’s Liability

This Web Site is intended to minimize problems caused by technical errors. However, some data or information contained in the pages may have been created or structured in files or formats that are not error-free, so there can be no guarantee that the service will not be temporarily interrupted or otherwise affected by such technical problems. Los Telares does not assume any responsibility for such technical errors or faults resulting from the consultation of the page lostelaresgomera.com or those of any other external sites which are the object of the forwarding of the home page.

Any information announced by Los Telares in its website must be confirmed before Trujillo Gámez S.L. by any of the contact methods, in order to guarantee in any case the greatest certainty of the veracity of all those exposed in the site.

At any time and without prior notice to the User, Los Telares may temporarily suspend services on its website due to technical problems, updates, improvements or force majeure.

The descriptions of rates and services are not binding as they may be subject to typographical or technical errors. You can officially consult these rates by contacting Los Telares. The rates offered in the online booking process with immediate confirmation of accommodation or services will be binding.


IV. Intellectual Property

The content of the Web Site is an original work protected by Intellectual Property Rights with all rights reserved for Trujillo Gámez S.L., not allowing the reproduction or transmission in any form, or by any means of part or all of the content of the material on this Web Site, including but not limited to text, graphics, manuals, teaching guides or design code, without prior authorization from the author. At no time may it be copied, modified or decompiled from the source code by reverse engineering or any other technique to that effect.

All the logos and trademarks of Trujillo Gámez S.L. are registered as trademarks in the corresponding public registers, thus having the benefit of the public registered faith before any type of controversy in this sense.

Logos not belonging to Trujillo Gámez S.L. that may appear on the website belong to their respective owners.

The design of the Web Site is the property of Trujillo Gámez S.L. from its programming, edition, compilation and other elements necessary for its operation. Therefore, the express written authorization of Trujillo Gámez S.L. will be necessary for its partial or total reproduction, as well as for its exploitation, distribution and commercialization in general.

Claims that may be filed by Users in relation to possible breaches of intellectual or industrial property rights on any of the Contents of this Website should be directed to the following email address: info[at]lostelaresgomera[dot]com.


V. Applicable Law and Jurisdiction

For any litigious matter or that concerns the Web Site of www.lostelaresgomera.com or any of those that depend on it, the Spanish legislation will be applied, being competent for the resolution of all the conflicts derived or related to the use of the present Web site, the Courts and Tribunals belonging to Santa Cruz de Tenerife or in its case, the Arbitration Tribunals to which Trujillo Gámez S.L. is adhered at the moment of taking place the controversy. In order to present claims in the use of our services they can go by electronic mail to the direction: info[at]lostelaresgomera[dot]com.


VI. Privacy Policy

VI.1. Our privacy and data protection policy:

We firmly believe in the following premises:
User privacy and data protection are inalienable human rights.
We have the obligation to take care of the people included in our databases.
Data is a responsibility, which should be collected and processed only when absolutely necessary.
We don’t like SPAM!
We will never sell, rent, distribute or make public your personal information.

VI.2. Relevant legislation:

Like our company and internal computer systems, this site is designed to comply with the following regulations regarding data protection and user privacy:
European Data Protection Directive 1995 (Directive 95/46/EC)
European Regulation on the Protection of Personal Data (Regulation 2016/679)
By complying with European data protection legislation, which is stringent in nature, our site probably complies with the data protection and privacy regulations set by third countries and territories. If you are unsure whether we comply with the data protection and privacy specific to your country of residence, you can contact our data protection staff at the contact email provided in this section.

VI.3. Personal information we collect and for what purpose

Our website collects and uses personal information for the following reasons:

VI.3.1. Visitor Tracking

Like many websites, our sites use Google Analytics (GA) to track user interactions. This data informs us of the number of people who use our sites, and allows us to better understand how they find and use our web pages and follow their path through the web.
Although GA records data such as your geographic location, device, browser and operating system, none of this information is personally identifiable. GA also collects the IP address of your computer that could personally identify you, but Google does not provide us with access to that information. We consider Google to be an independent data processor (see section VI.6).
GA uses cookies, details of which can be found in the Google Developer Guides. For your information, our websites use the implementation of GA through gtag.js.
Disabling cookies on your browser will prevent GA from tracking any part of your visit to pages on this website.

VI.3.2. Contact forms

If you contact us using contact forms, the request will be processed through the automated system integrated in our website with the plugin Contact Form 7. The contact information you provide will only be used to process the request made and, if necessary, send confirmation of the services required, monitor the information received or send the information requested.

VI.3.3. Chat

In contact request via web Live Chat, the request will be processed through the chat provider Zendesk. We consider Zendesk an external data processor (see section VI.6).

VI.4. How we store your personal information

As detailed in section 3, if you contact us to manage reservations and services, no information will be stored in the database of our websites, but in the servers of the external providers mentioned.

VI.5. About the server of our webs

Our websites are hosted on the servers of Godaddy Operating Company LLC, a company based in the United States.

VI.6. Our external data processors

We use various external data processors that process personal data for us. These suppliers have been carefully selected, and all of them comply with the applicable regulations specified in section VI.2.
Google (Privacy Policy)
Zendesk (Privacy Policy)

VI.7. Data leaks

We will communicate any unauthorized data leaks from the database of this website or the databases of any of our external providers to all relevant persons and authorities within the first 72 hours of the leak if it is apparent that personally identifiable archived data has been leaked.

VI.8. Data Controller

The data controller of this website is Trujillo Gámez S.L., a Spanish Limited Company with registration number B-38036935 and whose registered office is: El Convento 29, 38820 – Hermigua (S/C de Tenerife).

VI.9. Data Protection Officer

Ana Trujillo
Trujillo Gámez S.L.
Telephone: +34 922 880 781
Email: info [a] lostelaresgomera [dot] com


VII. Changes to our legal notice

This legal notice and our privacy and data protection policy may change from time to time in line with the development of applicable regulations or technologies. We will not explicitly report such changes. Instead, we recommend that you check the information contained on this page from time to time to corroborate any changes made.